Frequently Asked Questions

Find answers to common questions about finding the right marriage bureau, sharing your requirements, pre-marriage verification, and more. Can't find what you're looking for? We're here to help.

About MyTrueSoulMate

Sharing Your Requirements

Marriage Bureau Matching

Registration Assistance

Pre-Marriage Verification

Privacy & Security

Support

Talk To Our Team

Our support team is here to help you with any questions or concerns. We typically respond within 24 hours.

Email us at:

support@mytruesoulmate.com

Frequently Asked Questions

About MyTrueSoulMate

What is MyTrueSoulMate?

How is MyTrueSoulMate different from a regular matrimony site?

Who can use MyTrueSoulMate?

Sharing Your Requirements

How do I share my requirements?

Do I need to repeat my requirements to every marriage bureau?

Can I update my requirements later?

Marriage Bureau Matching

How do you find suitable marriage bureaus for me?

Will I be registered with multiple marriage bureaus?

Can I compare marriage bureaus before choosing?

Registration Assistance

How does MyTrueSoulMate help with registration?

Do I pay MyTrueSoulMate or the marriage bureau directly?

What if I'm not satisfied with a recommended marriage bureau?

Pre-Marriage Verification

What is pre-marriage verification?

Is verification done with the other person's consent?

When should I request verification?

Privacy & Security

Is my personal information kept confidential?

Who can see the requirements I share?

Can I ask you to delete my information?

Support

How can I contact the MyTrueSoulMate team?

How long does it take to get matched with a marriage bureau?

What if I have a complaint about a marriage bureau or verification service?

Talk To Our Team